Delete your Frank account
Frank: AI Meal Companion is Hoptimism LLC's meal and grocery app. You can request deletion on a phone or on the web. You do not need to reinstall the app.
Send a request
Sign in to Frank Security, choose Request account deletion, and confirm. We record the request and email you when it is complete.
If you cannot sign in, email cody@hoptimism.ai from the address on your Frank account. We may ask you to verify that you own it.
What happens next
We aim to complete requests within 30 days. Your account, sign-in credentials, saved personal settings and data associated only with you are in scope. If you share a kitchen, we review the household records and other members' access before removing shared data. We will explain any records we must keep for billing, security or legal reasons.
Requesting deletion does not automatically cancel a paid subscription or erase data already sent to a connected provider. We will review billing with you and tell you what action is needed. You can disconnect providers in Frank Settings at any time.
Questions
Contact cody@hoptimism.ai. See Frank's privacy notice for the data Frank handles.